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The Pros Of Employing A Small Business Vs A National Company

Sarah Peabody

Sarah Peabody

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When it comes to outsourcing commercial cleaning, there are two options available: employing a small business or a national company. While both have their advantages and disadvantages, there are some compelling reasons to consider working with a small business for your cleaning needs.


One of the most significant benefits of working with a small commercial cleaning business is the personalised service they can provide. Small businesses tend to have less customers, which means they can dedicate more time and resources to each individual customer allowing for a more tailored approach to cleaning your workspace.
National companies can tend to have a one size fits all approach to customers whereas small businesses view their clients as individuals and are able to treat their cleaning requirements as individual.
For instance, a small business may be more flexible with scheduling and what services they offer. They may be able to accommodate last-minute requests or adjust their services to suit the unique needs of each customer. This level of personalised attention can help ensure that your cleaning needs are consistently met to your satisfaction.



Another advantage of working with a small business is the ability to have direct communication with the owner or senior management. Unlike national companies, small businesses tend to have fewer layers of management, which means that they can be flexible and adapt to clients requests and needs without going through lengthy procedures or approvals. Issues or concerns will be brought to the attention of the correct individual easily and addressed quickly and efficiently.
This level of one to one communication and attention can help you feel more confident in the quality of service you receive. By having direct access to the people in charge, you can feel assured that your feedback and concerns are being heard and addressed in a timely manner.


Choosing a small commercial cleaning business also provides an opportunity to support local businesses in your community. By choosing a locally owned and operated business, you can help keep more money in your local economy, which can have a positive impact on the overall health and well-being of your community.
On top of that, supporting local businesses can help promote a sense of community pride and unity. By working with a business that is invested in your community, you can help create a stronger, more vibrant local economy.



Every small business emerged because the leader of the business has a passion for the service they provide. This passion is passed onto each of their clients through the level of service. You will find that small businesses are constantly striving to be the best in their field. Generally, a smaller cleaning company will cover a smaller area and gain a lot of business through referrals and recommendations which means they hold their current customers satisfaction in high regard. They are more likely to go that extra mile and think outside the box to ensure that customers are happy with the service.



Small commercial cleaning businesses often take great pride in the quality of their work. Since they are working with fewer customers, they can focus on providing an exceptional service to each one every single time. Additionally, the owners or managers of these businesses are often more involved in the day-to-day operations, which can help ensure that the cleaning team is properly trained and held to high standards.
This level of personal attention can help ensure that your cleaning needs are consistently met to a high standard. By working with a small business that takes pride in their work, you can feel confident that your premises will be thoroughly cleaned and maintained to a high standard.

How Solutions Can Help

Engaging a local and professional cleaning company, such as Solutions, is a great way to get the ball rolling with taking care of all your cleaning needs.

Solutions Services Ltd: The power of the big – the care of the small!

We are fully equipped with the knowledge and skills required to maintaining a clean healthy environment throughout your workspace and premises.

Why not get in touch with our friendly team today?

As we like to say ‘’Our Services Are Your Solution!’’

For a list of all of our services, please click here.


Areas We Cover

We are based in Rugby and as well as covering that area, we also cover Hinckley, Northampton, Lutterworth, Warwick, Royal Leamington Spa, Coventry, Leicester and Solihull.

If you’re not sure if we cover your area, please get in touch with our friendly team! 


Now let’s summarise what we have talked about!

There are many benefits and advantages to choosing and employing a small commercial cleaning business over a national company. From personalised service and direct communication to lower costs and supporting local businesses, there are many compelling reasons to choose a small business for your cleaning needs.

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